TERMS & CONDITIONS

Last Updated: June 2026

Please read these Terms & Conditions carefully before using the website www.arzhomemadefood.com or placing an order with ARZ Home Made Food. By accessing this Website or purchasing our products, you agree to be bound by these terms.

1. GENERAL

These Terms & Conditions govern your use of our Website and the purchase of products from ARZ Home Made Food. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the Website after any changes constitutes your acceptance of the revised terms.

2. PRODUCTS

All products sold on this Website are food products intended for babies aged 6 to 24 months. Product descriptions, ingredient lists, and nutritional information are provided to the best of our knowledge and are subject to periodic review. Images are for illustrative purposes only and may vary slightly from the actual product.

3. PRICING & PAYMENT

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (GST).
  • We reserve the right to change prices at any time without prior notice.
  • Payment must be made in full at the time of placing the order through our secure payment gateway.
  • We accept payments via UPI, credit/debit cards, net banking, and other available methods at checkout.
  • Cash on Delivery (COD) may be available at select locations.

4. ORDER PLACEMENT & ACCEPTANCE

  • Placing an order on our Website constitutes an offer to purchase a product.
  • We reserve the right to accept or decline any order at our discretion.
  • Once an order is confirmed, you will receive an order confirmation via email or WhatsApp.
  • Orders cannot be cancelled or modified once they are confirmed and dispatched.

5. SHIPPING

Orders are dispatched within 2–3 business days of confirmation. Delivery timelines vary by location and are subject to the shipping policy. Please refer to our Shipping Policy for complete details.

6. RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy. As food products, returns are only accepted in cases of damaged, defective, or incorrect items received. Please refer to our Refund Policy for complete details.

7. INTELLECTUAL PROPERTY

All content on this Website — including text, images, logos, product descriptions, graphics, and design — is the intellectual property of ARZ Home Made Food and is protected under applicable Indian intellectual property laws. You may not reproduce, copy, distribute, or use any content from this Website without prior written permission.

8. USER CONDUCT

You agree not to use this Website for any unlawful purpose, to transmit harmful or fraudulent content, or to attempt to interfere with the security or functioning of the Website.

9. LIMITATION OF LIABILITY

ARZ Home Made Food shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products. Our total liability in any matter arising from these terms shall not exceed the value of the order placed by you.

10. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mangalore, Karnataka.

11. CONTACT US

For any queries regarding these Terms & Conditions:
ARZ Home Made Food
Surathkal, Mangalore, Karnataka
📧 support@arzhomemadefood.com
📱 WhatsApp: +91 91646 50444

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